As Moneymailme is a chat and a financial app, we are always thinking of your convenience while ensuring maximum security and thus, we periodically update security features with a security update to keep your account perpetually safe.

As a result, we have implemented additional security measures in this security update to create a very safe environment for our users. In order to make transfers with Moneymailme, you now have to upgrade your account from Light to Regular. For this, you just need to scan or upload a picture of your ID and, after the document is approved, you are ready to go. Your document should be approved by our financial provider within one working day, so make sure to upload your document some time before you need to make any transactions!
In order to have competitive fees and offer you the full security of your funds in a custodian account at Barclays Bank, we need to be rigorous in verifying the authenticity of all Moneymailme accounts information. At Moneymailme every transaction is monitored, 24/7 to prevent fraud, email phishing and identity theft. Every transaction is heavily guarded behind our advanced encryption system walls. If ever in doubt, or something seems fishy, or phishy, our dedicated team of security specialists are on hand to help ensure that you are safe from any fraudulent transactions.

Please see below the steps you need to follow to upgrade your Moneymailme account:

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Note: If your transactions are suspicious (as detected by an AML tool), you might be required to do some additional steps, like providing an additional proof of your address. In such case, you will have a Strong account.

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